ZAPPOS
Web shopping has become so popular over the last several years. You can buy almost anything without leaving your house now. It is very convenient, but there are some things that I hesitate to purchase on-line. For the most part, hings that need to be "tried on" are probably better to be purchased in a brick and mortar store rather than on-line. If you get something that doesn't fit, then you run the risk and hassle of having to return it. Zappos.com takes that risk away because they offer free returns. I think it is a smart move for them, as well as the importance placed on customer service.
Have A Great Day!
Kristy

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